We all know people who are excellent listeners, whether in business or our personal life. They always seem to know just what to say – and how to say it – so that we aren’t insulted or disturbed, no matter what scenario we’re in. They’re kind and sympathetic, and even if we don’t discover a solution to our situation, we usually leave with a renewed sense of hope and optimism.
We’ve all met people who are masters at controlling their emotions. In stressful conditions, they do not become enraged. Instead, they can look at an issue and calmly develop a solution.
They make outstanding decisions and know when to rely on their instincts. They are good at taking criticism and knowing when to apply it to better their performance. They are, nevertheless, usually willing to look at themselves honestly, regardless of their strengths.
This type of person has a high level of emotional intelligence. They have a deep understanding of themselves and can detect others’ emotional needs.
Do you wish you could be more like this?
Organizations increasingly use emotional intelligence when hiring and promoting employees as more individuals recognize that it is equally as important as technical skill in achieving professional success.
One huge cosmetics company, for example, recently revamped its salesperson hiring process to prioritize candidates with high emotional intelligence. What’s the result? People hired under the new system have sold $91,000 more than those hired through the previous system. In addition, the group chosen for their emotional intelligence has had much lower worker turnover.
So, what exactly is emotional intelligence, and how do you boost it?
What Is Emotional Intelligence, and What Does It Mean?
We all have different personalities, desires and requirements, and ways of expressing our feelings. It takes subtlety and skill to get through all of this – especially if we want to thrive in life. This is where emotional intelligence plays a crucial role.
Emotional intelligence is the capacity to detect and comprehend your emotions and the impact your emotions have on those around you. It also affects your perspective of others: understanding how others feel assists you in better managing relationships.
People who have a high level of emotional intelligence are usually successful in most endeavors. Why? Others want them on their squad since they’re the best. Emails sent by someone with strong emotional intelligence are responded to. They receive assistance when they require it. They get through life far more easily than folks who are quickly irritated or upset because they make others happy.
Characteristics of Emotional Intelligence
1. Self-Awareness — People with high emotional intelligence are often very aware of themselves. They are aware of their emotions and, as a result, do not allow them to control them. They’re self-assured because they trust their instincts and don’t allow their emotions to take over.
Many individuals consider self-awareness to be the most crucial aspect of emotional intelligence. They are aware of their talents and flaws and try to improve in these areas. They’re also willing to look at themselves in the mirror.
2. Self-Regulation — The ability to manage one’s emotions and impulses is known as self-regulation. People who self-regulate are less likely to become enraged or jealous, and they are less likely to make rash, reckless decisions. They consider their options before taking action. Consideration, comfort with change, honesty, and the ability to say no are all characteristics of self-regulation.
3. Motivation – People with strong emotional intelligence are usually very motivated. They’re willing to put off instant gratification to achieve long-term success. They’re extremely productive, enjoy a good challenge, and are effective at what they do.
4. Empathy – Perhaps the most crucial aspect of emotional intelligence is empathy. Empathy is the ability to identify with and comprehend desires, needs, and perspectives. People that have empathy are skilled at recognizing other people’s sentiments, even if they aren’t visible. Empathetic persons are frequently good at managing relationships, listening, and relating to others. They reject stereotypes and fast judgments and live their lives openly and honestly.
5. Social Skills – People with good social skills are usually easy to talk to and like, which is evidence of high emotional intelligence. Team players are usually those who have great social abilities. They are skilled at resolving conflicts, communicating effectively, and creating and maintaining relationships. Rather than focusing on their accomplishment, they assist others in growing and shining.
Emotional intelligence is among the top soft skills to learn about. Let us know in the comments if you know the importance of soft skills…